Shipping Times & Information
+ All items U.S. orders ship first class USPS and can take anywhere from 5-10 business days to arrive, once shipped.
+ All international orders ship first class USPS and can take anywhere from 5-20 business days to arrive, once shipped.
+ Once you order has shipped you will receive and email with tracking information.
+ Due to COVID 19 restrictions shipping is only available to some international locations. If you don't see your country as an option please feel free to contact me and I will do my best to figure out a solution to any shipping issues.
Ready to ship : Ships within 5-7 business days
Made to order : Ships within 8 - 16 weeks
Cancel, Return & Exchange Policies
+ You can cancel your order within 24 hours of ordering by emailing smalltowncoven[at]gmail[dot]com and requesting to cancel your order. Be sure to include your order number and name.
+ Due to the intimate, custom, and OOAK nature of most of my peices, I do not accept returns or exchanges. Please contact me immeditely if you have any questions or concerns about your order. Be sure to triple check size, style and material information before completing your order.
Care Instructions
Your order will include care instructions for each indiviual peice. However, it is suggested that you handwash and lay flat to dry most items to ensure your pieces last many many years.
What if I order a ready to ship item and a custom item? Will they ship seprately or at the same time?
Your entire order will ship together once the custom item is complete. However you can email me after placing your order and I will happily ship your ready to ship item seprately so you don't have to wait weeks for it to arrive with a custom piece.